Operations Management


Operations Management

Heizer • Render


To ensure a well-rounded appreciation of the discipline, this new edition of Operations Management gives readers an excellent understanding of fundamental aspects of the discipline in both an international and local context. Examples and case studies are taken from throughout the Arab world to give students an insight into operations management in a real business environment. The adapting authors have chosen industries most relevant and recognisable to Arab students, and have included a host of useful features, such as interviews with Arab managers, to ensure engaged learning for users of this book.


Price: £57.99

ISBN: 9781447903031

Publishing: June 2013

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Jay Heizer Professor Emeritus, the Jesse H. Jones Chair of Business Administration, Texas Lutheran University, Seguin, Texas. He received his BBA and MBA from the University of North Texas and his Ph.D. in Management and Statistics from Arizona State University. He was previously a member of the faculty at the University of Memphis, the University of Oklahoma, Virginia Commonwealth University, and the University of Richmond. He has also held visiting positions at Boston University, George Mason University, the Czech Management Center, and the Otto-Von-Guericke University, Magdeburg.

Dr. Heizer’s industrial experience is extensive. He learned the practical side of operations management as a machinist apprentice at Foringer and Company, as a production planner for Westinghouse Airbrake, and at General Dynamics, where he worked in engineering administration. In addition, he has been actively involved in consulting in the OM and MIS areas for a variety of organizations, including Philip Morris, Firestone, Dixie Container Corporation, Columbia Industries, and Tenneco. He holds the CPIM certification from APICS—the Association for Operations Management.

Barry Render Professor Emeritus, the Charles Harwood Professor of Operations Management, Crummer Graduate School of Business, Rollins College, Winter Park, Florida. He received his BS in Mathematics and Physics at Roosevelt University, and his MS in Operations Research and Ph.D. in Quantitative Analysis at the University of Cincinnati. He previously taught at George Washington University, University of New Orleans, Boston University, and George Mason University, where he held the Mason Foundation Professorship in Decision Sciences and was Chair of the Decision Science Department. Dr. Render has also worked in the aerospace industry, for General Electric, McDonnell Douglas, and NASA.
Zu’bi Al-Zu’bi Assistant Professor of Operations and Supply-Chain Management at the Faculty of Business, University of Jordan. He received his BSc in Business Management from Mutah University, his MBA from the University of Jordan, and his Ph.D. in Operations and Supply-Chain Management from Durham Business School at Durham University, United Kingdom.

Dr. Zu’bi’s experience in consultation and academia extends for more than a decade, working with many international, regional, governmental, and private organizations regarding their operations in the MENA region. During this time he has also taught operations and supply-chain management courses in undergraduate, graduate, and executive programs at universities in the United Kingdom and Jordan.

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